Does it replace my trade software?

Sophiie is designed to organise handyman communication and job workflow. Where integrations are part of your setup, it can work alongside calendars, email, Xero, and the trade tools your handyman team already uses.

Can Sophiie handle urgent handyman enquiries?

Yes. You can train call flows and intake questions around urgent scenarios like short jobs that are profitable only when the scope is clear before arrival, then review the summary and act quickly.

Can my team use it from the field?

Yes. The mobile app gives your handyman team access to handyman jobs, scheduling, customers, communication, and AI support from a phone.

Can I customise the voice and answers?

Yes. You can train Sophiie with your handyman services, FAQs, tone, voice preferences, and call outcomes so it behaves like part of your business.

AI office manager

AI handyman business software

Sophiie keeps calls, messages, job details, schedules, reminders, and customer history moving for handyman businesses.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Captures handyman work from every channel

Calls, emails, chats, texts, and manual entries can carry customer details, job type, address, urgency, and notes such as task list, photos, materials, access, and parking.

Australian tradesperson crouching in a doorway on site using a smartphone

Builds clearer job records

Turn a door repair or flat-pack assembly enquiry into a record with status, schedule, assigned team member, photos, documents, notes, and reminders.

Australian tradesperson standing in a doorway reading a message on a phone

Keeps handyman customer history visible

Sophiie's CRM keeps handyman contacts, communication history, notes, job history, preferred channels, and reminders easier to find before you reply.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Uses trained handyman answers across channels

Train Sophiie on handyman services, hours, service area, FAQs, tone, and call outcomes so replies are consistent across phone, email, chat, and text.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Carries handyman work through follow-up

From handyman booking reminders to quote checks, job updates, invoice context, and overdue payment nudges, Sophiie helps keep the next action visible.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

How it works

Set up Sophiie once, then let the work flow

Map your handyman workflow
Add services, job types, statuses, team members, service area, FAQs, call handling rules, and the details that matter for handyman work.
Connect handyman customer communication
Bring handyman calls, emails, text threads, and website chat into a workflow your team can review from the dashboard.
Create and update job records
Attach task list, photos, materials, access, and parking, photos, notes, reminders, schedule details, and customer context as work moves from enquiry to completion.
Follow up on handyman work without rebuilding context
Use the customer record and handyman job history for callbacks, quote checks, booking updates, invoices, and future work.

Handyman admin breaks when the job record is scattered

Handyman businesses need admin that can cope with mixed scopes, small jobs, and repeat property contacts.

A request for door repair, flat-pack assembly, or patch and paint can begin as a call, continue by email, need photos by text, become a scheduled visit, and later require an invoice or reminder. If those pieces live in separate places, your handyman team spends too much time reconstructing the work.

Sophiie connects the routine parts of the handyman office

Sophiie helps handyman businesses answer calls, suggest email replies, manage text threads, capture website enquiries, keep customer records, and create job records with statuses, notes, photos, reminders, assigned people, and schedule details.

That matters for handyman work because the details are practical: task list, photos, materials, access, and parking, timing, urgency, and customer expectations. The aim is not to automate judgement away; it is to stop the handyman office from losing the context needed for good decisions.

The business still controls the work

You decide the handyman services, rules, tone, booking preferences, and follow-up process. For handyman, Sophiie follows that training, keeps records organised, and gives your team cleaner information to review before quoting, scheduling, or dispatching.

For handyman businesses, the outcome is a calmer workflow: customers get answered, jobs move forward, and fewer details are trapped in personal phones or late-night admin sessions.

Other businesses we serve

Sophiie can answer handyman calls, manage email and text conversations, help with website enquiries, organise customer records, create job records, track statuses, set reminders, and support follow-up.

Put Sophiie behind your handyman workflow

Use one AI office manager to capture enquiries, organise customers, track jobs, manage messages, and keep follow-up moving while your team focuses on handyman work.

Try free

AI handyman business software

Speak to Sophiie

AI support for the admin behind handyman work